The customer data you have stored in your database is decaying all the time, and at an alarming rate. In fact, on average, customer data decays by 30% and business data by 70% each year. Companies merge, move offices, close down, and employees come and go. This data not only clogs up your database, it costs your business significant time and money; impacting on your marketing and service effects, causing unnecessary operational costs and damaging your reputation, just to name a few.